Contact

Get in touch

Frequently asked questions

How can I track my order status ?

Once your item have been shipped you will receive a confirmation email which will include a link to track your order through the carrier.

Is an online purchase on Studio Coin secure ?

All transactions done on the Studio Coin website are extremely secure. An SSL encryption system is in place to protect personal data and payment information.

What do I need to do if my product is damaged or if it is not the product I ordered ?

If one of your products is damaged or the items delivered do not correspond to your order, please contact us.

Helpful links

Shipping policy

Delivery times are calculated from the date of email receipt of your order confirmation. Please allow up to 48 hours standard processing time before shipping. Your order will be delivered within 3 to 7 business days.

Return policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.